FAQ
1. Ordering & Payment
Q: How do I place an order?
A: Simply browse our website, add products to your cart, and proceed to checkout. Follow the steps to enter your details and payment information.
Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within a short window after purchase. Please contact our support team immediately for assistance.
2. Shipping & Delivery
Q: Do you offer international shipping?
A: Currently, we ship within UAE. International shipping options may be available soon!
Q: How long does shipping take?
A: Delivery times vary based on your location. Standard shipping usually takes 5-7 business days, while express shipping is faster.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
3. Returns & Refunds
Q: What is your return policy?
A: We accept returns for unused and unopened products within 7 days of purchase. Please visit our Returns & Refunds page for full details.
Q: How do I request a refund?
A: Contact our support team with your order details, and we’ll assist you with the return and refund process.
4. Customer Support
Q: How can I contact Care Radiant?
A: You can reach us via info@uaeclicks.com, +971 58 830 4978 , or our Contact Us page.
We’re here to help! If you have any other questions, feel free to reach out. 💙✨